Delivery & Returns
Acceptance of Order
Placing an order via this website is conditional upon your acceptance of our Terms & Conditions. Your acceptance of these Terms & Conditions is implied upon placing an order.
Delivery outside of the United Kingdom
Our website is solely for the promotion of our products in the UK. For deliveries outside of the United Kingdom - you will be named as the Importer of Record. You will be liable for any duties/taxes levied by your own tax authorities. Please read our Terms and Conditions.
From January 2021 all orders for delivery to EU destinations are VAT free. Please be aware that import duties and taxes will now be payable in EU destinations on customs clearance.
Delivery Schedule & Costs
We aim to dispatch goods by the next working day following placement of order where possible, or within 2 working days otherwise. If goods cannot be dispatched within this time frame you will be informed and given the opportunity to cancel.
We use a variety of couriers in order to provide the best and most cost effective solution in order to keep shipping charges to a minimum. Most services are tracked, except samples and some low value items.
If you have a preference (for / against) a specific courier, please let us know prior to dispatch and we will attempt to accommodate this.
Country |
Order TotalGBP |
Shipping CostGBP |
Delivery Time |
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EUROPE |
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UK Mainland and Northern Ireland |
Samples (up to 5) Under £50.00 £50.00+ |
FREE £2.95 FREE |
1-2 working days |
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Republic of Ireland |
Samples (up to 5) Under £100.00 £100.00+ |
£1.50 £8.00 FREE |
3-6 working days |
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Austria |
Samples (up to 5) Under £50.00 £50 - £165 £165.00+ |
£1.50 £16.00 £16.00 FREE |
7-14 working days |
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Belgium |
Samples (up to 5) Under £50.00 £50 - £165 £165.00+ |
£1.50 £16.00 £16.00 FREE |
7-14 working days |
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Croatia |
Samples (up to 5) Under £50.00 £50 - £165 £165.00+ |
£1.50 £16.00 £24.00 FREE |
7-14 working days |
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Cyprus |
Samples (up to 5) Under £50.00 £50 - £180 £180.00+ |
£1.50 £20.00 £30.00 FREE |
7-14 working days |
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Czechia |
Samples (up to 5) Under £50.00 £50 - £165 £165.00+ |
£1.50 £16.00 £16.00 FREE |
7-14 working days |
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Denmark |
Samples (up to 5) Under £50.00 £50 - £165 £165.00+ |
£1.50 £16.00 £16.00 FREE |
7-14 working days |
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Estonia |
Samples (up to 5) Under £50.00 £50 - £165 £165.00+ |
£1.50 £16.00 £24.00 FREE |
7-14 working days |
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Finland |
Samples (up to 5) Under £50.00 £50 - £165 £165.00+ |
£1.50 £16.00 £24.00 FREE |
7-14 working days |
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France |
Samples (up to 5) Under £50.00 £50 - £165 £165.00+ |
£1.50 £16.00 £16.00 FREE |
7-14 working days |
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Germany |
Samples (up to 5) Under £50.00 £50 - £165 £165.00+ |
£1.50 £16.00 £16.00 FREE |
7-14 working days |
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Greece |
Samples (up to 5) Under £50.00 £50 - £165 £165.00+ |
£1.50 £16.00 £24.00 FREE |
7-14 working days |
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Hungary |
Samples (up to 5) Under £50.00 £50 - £165 £165.00+ |
£1.50 £16.00 £16.00 FREE |
7-14 working days |
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Italy |
Samples (up to 5) Under £50.00 £50 - £165 £165.00+ |
£1.50 £16.00 £16.00 FREE |
7-14 working days |
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Latvia |
Samples (up to 5) Under £50.00 £50 - £165 £165.00+ |
£1.50 £16.00 £24.00 FREE |
7-14 working days |
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Lithuania |
Samples (up to 5) Under £50.00 £50 - £165 £165.00+ |
£1.50 £16.00 £16.00 FREE |
7-14 working days |
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Luxembourg |
Samples (up to 5) Under £50.00 £50 - £165 £165.00+ |
£1.50 £16.00 £16.00 FREE |
7-14 working days |
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Malta |
Samples (up to 5) Under £50.00 £50 - £190 £190.00+ |
£1.50 £35.00 £65.00 FREE |
7-14 working days |
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Netherlands |
Samples (up to 5) Under £50.00 £50 - £165 £165.00+ |
£1.50 £16.00 £16.00 FREE |
7-14 working days |
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Norway |
Samples (up to 5) Under £50.00 £50 - £165 £165.00+ |
£1.50 £16.00 £24.00 FREE |
7-14 working days |
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Poland |
Samples (up to 5) Under £50.00 £50 - £165 £165.00+ |
£1.50 £16.00 £24.00 FREE |
7-14 working days |
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Portugal |
Samples (up to 5) Under £50.00 £50 - £165 £165.00+ |
£1.50 £16.00 £24.00 FREE |
7-14 working days |
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Romania |
Samples (up to 5) Under £50.00 £50 - £165 £165.00+ |
£1.50 £16.00 £24.00 FREE |
7-14 working days |
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Slovakia |
Samples (up to 5) Under £50.00 £50 - £165 £165.00+ |
£1.50 £16.00 £24.00 FREE |
7-14 working days |
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Slovenia |
Samples (up to 5) Under £50.00 £50 - £165 £165.00+ |
£1.50 £16.00 £16.00 FREE |
7-14 working days |
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Spain |
Samples (up to 5) Under £50.00 £50 - £165 £165.00+ |
£1.50 £16.00 £16.00 FREE |
7-14 working days |
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Sweden |
Samples (up to 5) Under £50.00 £50 - £165 £165.00+ |
£1.50 £16.00 £24.00 FREE |
7-14 working days |
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Switzerland |
Samples (up to 5) Under £50.00 £50 - £165 £165.00+ |
£1.50 £16.00 £24.00 FREE |
7-14 working days |
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Rest of World |
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Australia |
Samples (up to 5) Under £50.00 £50 - £210 £210.00+ |
£2.50 £32.00 £60.00 £85.00 |
7-14 working days |
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Canada |
Samples (up to 5) Under £50.00 £50 - £180 £180.00+ |
£2.50 £27.00 £42.00 £55.00 |
7-14 working days |
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China |
Samples (up to 5) Under £50.00 £50 - £180 £180.00+ |
£2.50 £18.00 £30.00 £52.00 |
7-14 working days |
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Hong Kong |
Samples (up to 5) Under £50.00 £50 - £190 £190.00+ |
£2.50 £32.00 £60.00 £85.00 |
7-14 working days |
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Japan |
Samples (up to 5) Under £50.00 £50 - £200 £200.00+ |
£2.50 £32.00 £55.00 £75.00 |
7-14 working days |
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Russian Federation |
Samples (up to 5) Under £50.00 £50 - £170 £170.00+ |
£2.50 £32.00 £39.00 £47.00 |
7-14 working days |
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Singapore |
Samples (up to 5) Under £55.00 £55 - £110 £110.00+ |
£2.50 £30.00 £45.00 £60.00 |
7-14 working days |
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South Korea |
Samples (up to 5) Under £50.00 £50 - £210 £210.00+ |
£2.50 £32.00 £60.00 £85.00 |
7-14 working days |
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Taiwan |
Samples (up to 5) Under £50.00 £50 - £200 £200.00+ |
£2.50 £32.00 £60.00 £75.00 |
7-14 working days |
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Turkey |
Samples (up to 5) Under £50.00 £50 - £165 £165.00+ |
£1.50 £16.00 £30.00 FREE |
7-14 working days |
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USA |
Samples (up to 5) Under £50.00 £50 - £180 £180.00+ |
£2.50 £27.00 £36.00 £50.00 |
7-14 working days for samples 1-2 working days for fabric delivery. |
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New Zealand |
Samples (up to 5) Under £50.00 £50 - £230 £230.00+ |
£2.50 £32.00 £60.00 £75.00 |
7-14 working days |
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Returns
. For most products bought online within the European Union you have a legal right to change your mind within 14 days and receive a refund. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail in our detailed terms and conditions.
. We offer a more generous 21 DAY RETURN window for you to change your mind – for any reason.
. Please email us first for a return authorisation – so that we know to expect your return.
. You are responsible for the cost of returning the fabric (unless you are returning the fabric because it is faulty).