Delivery & Returns

Acceptance of Order

Placing an order via this website is conditional upon your acceptance of our Terms & Conditions.  Your acceptance of these Terms & Conditions is implied upon placing an order.

Delivery Schedule & Costs

We aim to dispatch goods by the next working day following placement of order where possible, or within 2 working days otherwise.  If goods cannot be dispatched within this time frame you will be informed and given the opportunity to cancel.

We use a variety of couriers in order to provide the best and most cost effective solution in order to keep shipping charges to a minimum.  Most services are tracked, except samples and some low value items.  If you have a preference (for / against) a specific courier, please let us know prior to dispatch and we will attempt to accommodate this.

Country

Order Total

GBP

Shipping Cost

GBP

Delivery Time

EUROPE

UK Mainland and Northern Ireland

Samples (up to 5)

Under £50.00

£50.00+

FREE

£2.95

FREE

1-2 working days


Republic of Ireland

Samples (up to 5)

Under £100.00

£100.00+

£1.50

£8.00

FREE

3-6 working days


Austria

Samples (up to 5)

Under £50.00

£50 - £140

£140.00+

£1.50

£10.00

£16.00

FREE

3-6 working days


Belgium

Samples (up to 5)

Under £50.00

£50 - £140

£140.00+

£1.50

£10.00

£16.00

FREE

3-6 working days


Croatia

Samples (up to 5)

Under £50.00

£50 - £150

£150.00+

£1.50

£16.00

£24.00

FREE

3-6 working days


Cyprus

Samples (up to 5)

Under £50.00

£50 - £180

£180.00+

£1.50

£20.00

£30.00

FREE

3-6 working days


Czechia

Samples (up to 5)

Under £50.00

£50 - £140

£140.00+

£1.50

£16.00

£16.00

FREE

3-6 working days


Denmark

Samples (up to 5)

Under £50.00

£50 - £140

£140.00+

£1.50

£16.00

£16.00

FREE

3-6 working days


Estonia

Samples (up to 5)

Under £50.00

£50 - £150

£150.00+

£1.50

£16.00

£24.00

FREE

3-6 working days


Finland

Samples (up to 5)

Under £50.00

£50 - £150

£150.00+

£1.50

£16.00

£24.00

FREE

3-6 working days


France

Samples (up to 5)

Under £50.00

£50 - £140

£140.00+

£1.50

£10.00

£16.00

FREE

3-6 working days


Germany

Samples (up to 5)

Under £50.00

£50 - £140

£140.00+

£1.50

£10.00

£16.00

FREE

3-6 working days


Greece

Samples (up to 5)

Under £50.00

£50 - £150

£150.00+

£1.50

£16.00

£24.00

FREE

3-6 working days


Hungary

Samples (up to 5)

Under £50.00

£50 - £140

£140.00+

£1.50

£16.00

£16.00

FREE

3-6 working days


Italy

Samples (up to 5)

Under £50.00

£50 - £140

£140.00+

£1.50

£10.00

£16.00

FREE

3-6 working days


Latvia

Samples (up to 5)

Under £50.00

£50 - £150

£150.00+

£1.50

£16.00

£24.00

FREE

3-6 working days


Lithuania

Samples (up to 5)

Under £50.00

£50 - £150

£150.00+

£1.50

£16.00

£24.00

FREE

3-6 working days


Luxembourg

Samples (up to 5)

Under £50.00

£50 - £140

£140.00+

£1.50

£10.00

£16.00

FREE

3-6 working days


Malta

Samples (up to 5)

Under £50.00

£50 - £190

£190.00+

£1.50

£35.00

£65.00

FREE

3-6 working days


Netherlands

Samples (up to 5)

Under £50.00

£50 - £140

£140.00+

£1.50

£10.00

£16.00

FREE

3-6 working days


Norway

Samples (up to 5)

Under £50.00

£50 - £160

£160.00+

£1.50

£16.00

£30.00

FREE

3-6 working days


Poland

Samples (up to 5)

Under £50.00

£50 - £140

£140.00+

£1.50

£10.00

£16.00

FREE

3-6 working days


Portugal

Samples (up to 5)

Under £50.00

£50 - £140

£140.00+

£1.50

£16.00

£16.00

FREE

3-6 working days


Romania

Samples (up to 5)

Under £50.00

£50 - £150

£150.00+

£1.50

£16.00

£24.00

FREE

3-6 working days


Slovakia

Samples (up to 5)

Under £50.00

£50 - £140

£140.00+

£1.50

£16.00

£16.00

FREE

3-6 working days


Slovenia

Samples (up to 5)

Under £50.00

£50 - £140

£140.00+

£1.50

£16.00

£16.00

FREE

3-6 working days


Spain

Samples (up to 5)

Under £50.00

£50 - £140

£140.00+

£1.50

£10.00

£16.00

FREE

3-6 working days


Sweden

Samples (up to 5)

Under £50.00

£50 - £140

£140.00+

£1.50

£16.00

£16.00

FREE

3-6 working days


Switzerland

Samples (up to 5)

Under £50.00

£50 - £150

£150.00+

£1.50

£16.00

£24.00

FREE

3-6 working days

Rest of World

Australia

Samples (up to 5)

Under £50.00

£50 - £210

£210.00+

£2.50

£32.00

£60.00

£85.00

7-14 working days


Canada

Samples (up to 5)

Under £50.00

£50 - £180

£180.00+

£2.50

£27.00

£42.00

£55.00

7-14 working days


China

Samples (up to 5)

Under £50.00

£50 - £180

£180.00+

£2.50

£18.00

£30.00

£52.00

7-14 working days


Hong Kong

Samples (up to 5)

Under £50.00

£50 - £190

£190.00+

£2.50

£32.00

£60.00

£85.00

7-14 working days


Japan

Samples (up to 5)

Under £50.00

£50 - £200

£200.00+

£2.50

£32.00

£55.00

£75.00

7-14 working days


Russian Federation

Samples (up to 5)

Under £50.00

£50 - £170

£170.00+

£2.50

£32.00

£39.00

£47.00

7-14 working days

South Korea

Samples (up to 5)

Under £50.00

£50 - £210

£210.00+

£2.50

£32.00

£60.00

£85.00

7-14 working days


Taiwan

Samples (up to 5)

Under £50.00

£50 - £200

£200.00+

£2.50

£32.00

£60.00

£75.00

7-14 working days


Turkey

Samples (up to 5)

Under £50.00

£50 - £160

£160.00+

£1.50

£16.00

£30.00

FREE

3-6 working days


USA

Samples (up to 5)

Under £50.00

£50 - £180

£180.00+

£2.50

£27.00

£36.00

£50.00

7-14 working days


New Zealand

Samples (up to 5)

Under £50.00

£50 - £230

£230.00+

£2.50

£32.00

£60.00

£75.00

7-14 working days


Returns

For most products bought online within the European Union you have a legal right to change your mind within 14 days and receive a refund. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail in our detailed terms and conditions.

We offer a more generous 21 day return window for you to change your mind – for any reason.

Please email us first for a return authorisation – so that we know to expect your return.

You are responsible for the cost of returning the fabric (unless you are returning the fabric because it is faulty).