Delivery & Returns
Acceptance of Order
Placing an order via this website is conditional upon your acceptance of our Terms & Conditions. Your acceptance of these Terms & Conditions is implied upon placing an order.
Delivery Schedule & Costs
We aim to dispatch goods by the next working day following placement of order where possible, or within 2 working days otherwise. If goods cannot be dispatched within this time frame you will be informed and given the opportunity to cancel.
We use a variety of couriers in order to provide the best and most cost effective solution in order to keep shipping charges to a minimum. Most services are tracked, except samples and some low value items. If you have a preference (for / against) a specific courier, please let us know prior to dispatch and we will attempt to accommodate this.
Country | Order TotalGBP | Shipping CostGBP | Delivery Time |
EUROPE | |||
UK Mainland and Northern Ireland | Samples (up to 5) Under £50.00 £50.00+ | FREE £2.95 FREE | 1-2 working days |
Republic of Ireland | Samples (up to 5) Under £100.00 £100.00+ | £1.50 £8.00 FREE | 3-6 working days |
Austria | Samples (up to 5) Under £50.00 £50 - £140 £140.00+ | £1.50 £10.00 £16.00 FREE | 3-6 working days |
Belgium | Samples (up to 5) Under £50.00 £50 - £140 £140.00+ | £1.50 £10.00 £16.00 FREE | 3-6 working days |
Croatia | Samples (up to 5) Under £50.00 £50 - £150 £150.00+ | £1.50 £16.00 £24.00 FREE | 3-6 working days |
Cyprus | Samples (up to 5) Under £50.00 £50 - £180 £180.00+ | £1.50 £20.00 £30.00 FREE | 3-6 working days |
Czechia | Samples (up to 5) Under £50.00 £50 - £140 £140.00+ | £1.50 £16.00 £16.00 FREE | 3-6 working days |
Denmark | Samples (up to 5) Under £50.00 £50 - £140 £140.00+ | £1.50 £16.00 £16.00 FREE | 3-6 working days |
Estonia | Samples (up to 5) Under £50.00 £50 - £150 £150.00+ | £1.50 £16.00 £24.00 FREE | 3-6 working days |
Finland | Samples (up to 5) Under £50.00 £50 - £150 £150.00+ | £1.50 £16.00 £24.00 FREE | 3-6 working days |
France | Samples (up to 5) Under £50.00 £50 - £140 £140.00+ | £1.50 £10.00 £16.00 FREE | 3-6 working days |
Germany | Samples (up to 5) Under £50.00 £50 - £140 £140.00+ | £1.50 £10.00 £16.00 FREE | 3-6 working days |
Greece | Samples (up to 5) Under £50.00 £50 - £150 £150.00+ | £1.50 £16.00 £24.00 FREE | 3-6 working days |
Hungary | Samples (up to 5) Under £50.00 £50 - £140 £140.00+ | £1.50 £16.00 £16.00 FREE | 3-6 working days |
Italy | Samples (up to 5) Under £50.00 £50 - £140 £140.00+ | £1.50 £10.00 £16.00 FREE | 3-6 working days |
Latvia | Samples (up to 5) Under £50.00 £50 - £150 £150.00+ | £1.50 £16.00 £24.00 FREE | 3-6 working days |
Lithuania | Samples (up to 5) Under £50.00 £50 - £150 £150.00+ | £1.50 £16.00 £24.00 FREE | 3-6 working days |
Luxembourg | Samples (up to 5) Under £50.00 £50 - £140 £140.00+ | £1.50 £10.00 £16.00 FREE | 3-6 working days |
Malta | Samples (up to 5) Under £50.00 £50 - £190 £190.00+ | £1.50 £35.00 £65.00 FREE | 3-6 working days |
Netherlands | Samples (up to 5) Under £50.00 £50 - £140 £140.00+ | £1.50 £10.00 £16.00 FREE | 3-6 working days |
Norway | Samples (up to 5) Under £50.00 £50 - £160 £160.00+ | £1.50 £16.00 £30.00 FREE | 3-6 working days |
Poland | Samples (up to 5) Under £50.00 £50 - £140 £140.00+ | £1.50 £10.00 £16.00 FREE | 3-6 working days |
Portugal | Samples (up to 5) Under £50.00 £50 - £140 £140.00+ | £1.50 £16.00 £16.00 FREE | 3-6 working days |
Romania | Samples (up to 5) Under £50.00 £50 - £150 £150.00+ | £1.50 £16.00 £24.00 FREE | 3-6 working days |
Slovakia | Samples (up to 5) Under £50.00 £50 - £140 £140.00+ | £1.50 £16.00 £16.00 FREE | 3-6 working days |
Slovenia | Samples (up to 5) Under £50.00 £50 - £140 £140.00+ | £1.50 £16.00 £16.00 FREE | 3-6 working days |
Spain | Samples (up to 5) Under £50.00 £50 - £140 £140.00+ | £1.50 £10.00 £16.00 FREE | 3-6 working days |
Sweden | Samples (up to 5) Under £50.00 £50 - £140 £140.00+ | £1.50 £16.00 £16.00 FREE | 3-6 working days |
Switzerland | Samples (up to 5) Under £50.00 £50 - £150 £150.00+ | £1.50 £16.00 £24.00 FREE | 3-6 working days |
Rest of World | |||
Australia | Samples (up to 5) Under £50.00 £50 - £210 £210.00+ | £2.50 £32.00 £60.00 £85.00 | 7-14 working days |
Canada | Samples (up to 5) Under £50.00 £50 - £180 £180.00+ | £2.50 £27.00 £42.00 £55.00 | 7-14 working days |
China | Samples (up to 5) Under £50.00 £50 - £180 £180.00+ | £2.50 £18.00 £30.00 £52.00 | 7-14 working days |
Hong Kong | Samples (up to 5) Under £50.00 £50 - £190 £190.00+ | £2.50 £32.00 £60.00 £85.00 | 7-14 working days |
Japan | Samples (up to 5) Under £50.00 £50 - £200 £200.00+ | £2.50 £32.00 £55.00 £75.00 | 7-14 working days |
Russian Federation | Samples (up to 5) Under £50.00 £50 - £170 £170.00+ | £2.50 £32.00 £39.00 £47.00 | 7-14 working days |
South Korea | Samples (up to 5) Under £50.00 £50 - £210 £210.00+ | £2.50 £32.00 £60.00 £85.00 | 7-14 working days |
Taiwan | Samples (up to 5) Under £50.00 £50 - £200 £200.00+ | £2.50 £32.00 £60.00 £75.00 | 7-14 working days |
Turkey | Samples (up to 5) Under £50.00 £50 - £160 £160.00+ | £1.50 £16.00 £30.00 FREE | 3-6 working days |
USA | Samples (up to 5) Under £50.00 £50 - £180 £180.00+ | £2.50 £27.00 £36.00 £50.00 | 7-14 working days |
New Zealand | Samples (up to 5) Under £50.00 £50 - £230 £230.00+ | £2.50 £32.00 £60.00 £75.00 | 7-14 working days |
Returns
For most products bought online within the European Union you have a legal right to change your mind within 14 days and receive a refund. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail in our detailed terms and conditions.
We offer a more generous 21 day return window for you to change your mind – for any reason.
Please email us first for a return authorisation – so that we know to expect your return.
You are responsible for the cost of returning the fabric (unless you are returning the fabric because it is faulty).